Shipping Policy

Last Updated: March 11, 2026

Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment has been successfully received.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on the destination:

Region	Estimated Delivery Time
United States	7–15 business days
Canada	8–18 business days
Europe	7–18 business days
Australia & New Zealand	8–18 business days
Other Countries	10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Cost

Shipping fees are calculated at checkout based on your shipping address and the selected shipping method.

We may offer Free Shipping on qualifying orders or during promotional events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number.

Tracking information may take 24–72 hours to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.

Delayed Shipments

While we strive to deliver every order on time, delays may occur due to:

• Severe weather

• Customs inspections

• Carrier delays

• High order volume

• Public holidays

We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number

• Photos of the damaged package (if applicable)

• A description of the issue

We will work with the shipping carrier to resolve the problem as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact our customer support team.

Email:zhenmingzhu01@gmail.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT)